“Always” in danger of a Kenyan ban following consumer complaints.
A tweet by
activist Scheaffer Okore under the hashtag, #MyAlwaysExperience has led to
hundreds of women sharing their unpleasant experiences with Always sanitary
towels.
In their
tweets, some have complained of itching, rashes, boils and burns with others
telling tales of embarrassing “leaks.
This prompted
to the Kenya Bureau of Standards (Kebs) to initiate investigations into US
multinational Procter & Gamble’s (P&G) Always brand of sanitary pads.
The move could
result in the withdrawal of the products if they are found to be sub-standard.
Kebs
investigations will include extensive market surveillance and testing of these
products to ascertain if there exists any breach of quality standards.
The outcomes of
this analysis will determine the next course of action, including market
withdrawal of any substandard products.
In response to
these complaints, P&G has refuted in statements saying that all their
products were safe and met the same safety and quality standards globally.
The company,
whose range in Kenya includes Always Ultra-Thin, Always Maxi Thick, Always Ultra
Soft, Always Maxi Soft, and Always Platinum however acknowledged that a section
of its users were reacting to their products.
“We acknowledge
and understand that there have been women who have had different experiences
with our products. We appreciate that women have varied & unique period
experiences and as such our broad portfolio is designed to cater to these
needs. Our Always product range consists of eight different pads, each
befitting a specific need. In fact, we are receiving very positive feedback on
our recently launched Always.” read the P&G statement.
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