THIKA TOWN PHOTO OF THE DAY, HUDUMA CENTRE

The upcoming Kiambu County Huduma Centre opposite Thika Stadium.

Huduma Kenya is a ‘one stop shop’ that involves amalgamating related services within one building effectively making it possible for service seekers to access it conveniently. This means that Thika People will soon be able to get  birth certificates, national identity cards, passports, registration of business names, applications for marriage certificates, drivers’ licences, police abstracts… and many other services in one place.

 The online e-Huduma web portal  provides integrated services offered by various government ministries, departments and agencies and a unified and integrated channel Huduma payment gateway to facilitate ease of payment for government services.

 m-Huduma platform offers M-Government services to citizens from their mobile phones and a Huduma call centre to provide customer service using a single dialing prefix.

 Through the Huduma Kenya platform, the government aims at enabling citizens to access integrated public services via their phones, computers and personal digital assistants (PDA). The new portal is also expected to enhance service delivery and eradicate graft loopholes.

Tenders and vacancies in the public service will also be accessible on the platform. Users will also be able to directly post their comments and complaints regarding government services.

Other important information that will be readily available on the portal includes county government contacts, especially considering counties were recently formed with the promulgation of Kenya’s new constitution.

This only means good things coming our way in Thika and kiambu in general.