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Chief Operating Officer of the Huduma Centre services Katee Mwanza has said that plans to roll out the
program in Thika Town were at an advanced stage. Addressing county heads at the Kiambu Institute of Science and technology yesterday, during the one day sensitization workshop, Mwanza disclosed that they had already identified officers to work in the facility and will undergo one week training at the Kenya school of Government from November 3rd, 2014.
After undergoing training, they would the officers will be deployed to the center, to begin working on 11th November after proper orientation. He further moved to assure the public that the upcoming Huduma centers were meant to improve service delivery and not to render some officers jobless as was being rumored.
He defended the decision to set up the facility in Thika saying it was not politically motivated. On the contrary, the town was the second busiest industrial town after the city of Nairobi, where a lot of businesses
‘As a hub where many people carried out businesses, and with its central locality, the center comes at the right time,” said he.
He advised the departmental heads to release all the staff under them who had been selected to work at the centre which shall be located at the AFC premises. He said the heads should learn to delegate to the staff so that they can be relied on to offer to Huduma the technical expertise that was offered by various ministries.
Huduma centre has partnered with post office services in the program which was launched by President Uhuru Kenyatta.
Mwanza cautioned officers seconded to the huduma programme that they should be smart, hardworking and ready to work extra hours so as to serve more people and make the centre vibrant. He said at other centers which were already operational, birth certificates, pass ports and certificate of good conduct services were being offered. He added that unnecessary bureaucratic procedures would completely be done away with at all Huduma centers countrywide.
Kiambu County Commissioner Mrs. Esther Maina called on the departmental heads to co-operate with the Huduma secretariat in unveiling the long awaited programme. She said Huduma centers had come a long way to improve service delivery and not to take other people’s jobs away.

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