HUDUMA MANAGER THIKA EXPLAINS DELAYS AT THE CENTRE

Huduma Centre Thika Branch Manager Sharon Nzau has blamed NTSA system downtimes for the long queues at the centre.
Explaining our earlier concern, Nzau pointed out that they could not allow customers to the Centre when when they couldn't serve them. 
"We keep on informing them on the progress though, but some insist on waiting," she said. 
"Currently, the NTSA system for enrollment (photo and fingerprints) is down and customers have already being informed," she added.
The centre has of late been experiencing an influx of clients and long queues outside its gates with numerous complaints of people being turned away without being served. 
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