Safaricom closes its Thika, Nyali and Lavington shops for fumigation

Safaricom has temporarily closed its shops in Thika, Lavington (Nairobi) Nyali and Rex in Mombasa for cleaning and fumigation.
In a statement by the CEO Peter Ndegwa, this is just a precautionary measure to safeguard the well-being of its staff and customers in the wake of COVID-19 pandemic.

The affected shops will reopen on Thursday 11th June 2020.

Customers can continue accessing services via self-service channels such as Zuri Chatbot, MySafaricom App, and the Interactive Voice Biometric System or other nearby shops.

They can also use the Safaricom Customer Care lines 100 and 200.